portal-unavailable
503 Service Unavailable — A portal dependency (email delivery or screening) is not available; sign-in cannot proceed right now.
portal-unavailable
HTTP 503 Service Unavailable
Content-Type: application/problem+json
{
"type": "https://docs.transmute.403fin.io/errors/portal-unavailable",
"title": "...",
"status": 503,
"detail": "...",
"requestId": "req_01J..."
}
A portal dependency (email delivery or screening) is not available; sign-in cannot proceed right now. The API itself is unaffected — your keys keep working.
Common causes
- Email provider outage
- Portal dependency misconfiguration
How to fix it
Retry shortly. If it persists, contact support.
Does it bill?
Not applicable — portal routes are never metered. See Test vs Live Keys for the full billing rules.
Related
- Errors Overview — the problem+json shape and the closed catalog
- Every response carries an
X-Request-Id; quote it when contacting support.
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