upgrade-charge-failed
402 Payment Required — Your plan was changed, but the upgrade charge did not go through.
upgrade-charge-failed
HTTP 402 Payment Required
Content-Type: application/problem+json
{
"type": "https://docs.transmute.403fin.io/errors/upgrade-charge-failed",
"title": "...",
"status": 402,
"detail": "...",
"requestId": "req_01J..."
}
The plan change has been applied; only the charge for the upgrade difference failed. The invoice stays open and the charge is retried automatically. The response never contains an amount, a card detail or the payment processor's reason.
Common causes
- The default payment method was declined or has expired
How to fix it
Update your payment method under Payment method in the dashboard. You do not need to repeat the upgrade.
Does it bill?
Not applicable — portal routes are never metered. See Test vs Live Keys for the full billing rules.
Related
- Errors Overview — the problem+json shape and the closed catalog
- Every response carries an
X-Request-Id; quote it when contacting support.
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